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As a manager of a retail-clothing store, Lance favors detailed job descriptions, formal rules and regulations, detailed records, and standardized procedures. He also believes that staffing and promotion decisions should be based strictly on the qualifications of the people under consideration. Lance's attitudes suggest that he is strongly influenced by the ideas of:____________

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Answer:

Lance’s attitudes are strongly influenced by the ideas of Bureaucratic theory

Explanation:

Bureaucratic theory was coined by Max Weber. Lance’s attitudes in this case relate to the various rules of a bureaucracy such as division of labor, formal selection procedure, and impersonality.  

Concerning the formal selection procedure, staffing should be done on the basis of the most qualified and competent people in order to fulfill organizational goals.  

Under the division of labor rule, employees’ there is clear definition of responsibility and authority of each employee.  

Under the formal rules and procedures, bureaucracy requires managers to depend on these formal organizational rules when engaging employees.    

Finally, impersonality rule requires rules and procedures to be applied to everyone uniformly.  

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