Answer:
These activities can most accurately be described as relating to routine task performance.
Explanation:
Routine task performance is the process by which an individual responds to demand, involving tasks, which occur in a routinely manner. It is the way an individual performs within a routine.
In this case, we can see Paul performs his routinely duty of telephoning and e-mailing possible buyers and follows a specific script and form. He does this on a day to day basis.
