Customer relationship management systems collect the data that can be mined to discover the next product line extension that consumers covet. Group of answer choices false true
Its true because the customer relationship management involves satisfying the customers by knowing what they actually want from us and then making it possible for the company to deliver it. If the acknowledges that their is a demand of special type of product that they know by the greater interaction with customers then yes it is possible to determine the next product line addition in the product portfolio.
