Imagine that you plan to write a procedural document. What question should
you ask yourself to ensure that you address your audience correctly?
O
A. Do I know anyone who has a lot of experience with this topic?
O
B. What type of style - formal or informal - will my readers best
respond to?
C. What research should I do in order to understand my topic better?
O
D. What type of media should I use to illustrate my topic?