What course of action should she take to receive compensation?
The correct answer is Option B. Â File a complaint for a refund
Politely say to the clerk, "Are there any other people you can talk to?" Wait patiently for the employee to get a boss or manager.
I will explain again why a refund is required and why. ...
If you complain, try to be as concise as possible. ...
Write down the names of everyone you speak to and give them a brief summary of what they say to you.
Please file a complaint with a local consumer protection agency or a state agency that regulates your business. Please notify the Better Business Bureau (BBB) ​​in your area about your problem. BBB seeks to resolve complaints against businesses.
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